Notifications retain the customer’s name, email, owner, and available company and form phone details. Short messages remain complete; longer messages are clearly marked as excerpts, with attachment names when available.
Notifications reuse saved analysis without additional model calls. The default analysis wait is about 30 seconds; queue disruption may delay delivery. Late analysis updates the workspace without adding another notification for the same email.
Use the card’s review or open button to enter the workspace, then review and send replies yourself. This release does not resend historical notifications, reanalyze historical messages or automatically send customer emails.