Choose industry rules for each site’s Customer Agent. Existing Yader printing guidance is preserved, while other sites default to general business. Product parameters remain under Products and specifications.
Changing industry rules does not enable automatic analysis or reprocess historical mail. Automatic analysis remains controlled by each inbox, and replies still require human review before sending.
Incoming mail and draft translation use the configured private translation service. The existing incoming-mail controls and complete-translation cache remain available.
Manual and automatic analysis use the same Customer Agent. Duplicate analysis entry points are retired; historical analyses and drafts remain readable. Existing quote follow-ups keep their original review time for one scheduled assessment, without recurring automatically in manual mode.
Won, lost and archived inquiries can be reviewed manually without reopening follow-ups, preparing outgoing drafts or changing their operator-assigned status.
Mailboxes appear as channels within a site. Industry rules, products and per-channel automation are managed from site settings. Legacy drafts remain available for historical review; run a new review before adopting and sending them.
Team permissions are rechecked for existing sessions and queued manual analysis after access is suspended or membership is revoked. Results produced under revoked permissions are not applied to current customer records. Access remains limited to the existing internal team; external-company registration is not available yet.
Attachments, reply templates, knowledge and notifications now recheck team access. Suspending a team also disables its download links and actions in Feishu reminders.
Analysis and translation share a configurable daily company allowance. When the allowance is exhausted, a clear message is shown and analysis resumes the next day; existing mail and drafts remain available. The existing team keeps its inbox analysis limits without an additional company cap.
Growth customer accounts retain access to their separate Growth workspace without receiving Mail access from this team upgrade.
Dashboard team lead counts follow the selected site. Customers are counted once across multiple threads and inquiry statuses. Fixed several known issues.