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Each item retains its own review time and outcome. Scheduled checks provide internal reminders; reading or delivering a reminder does not complete the underlying work. Manual followups remain available for ordinary email, off-email conversations and when AI is disabled.
Source links open the complete email with relevant text highlighted. Customer accounts remain separate from your team’s receiving number. Record actual progress and schedule a new next step in one submission. This feature does not read WhatsApp or send reminders to customers.